structure
We pride ourselves on the level of ongoing support and continuing development that we provide. In order to achieve the level of support your web site project will require, you will have a dedicated project team that work with you through each key stage of the project.
STAGE 1
The ebusiness consultant will be your first contact. It is their responsibility to scope the project and bring in specialists where necessary to facilitate the creation of a brief (proposal) that aims to deliver the project according to your requirements. Their role is strategic and the understanding they will gain of your business will drive the development and contribute to the long-term goals of the ebusiness project and your business as a whole.
STAGE 2
The design/project manager co-ordinates all aspects of the project once the proposal is agreed. They provide the necessary interface with the development team, designers and consultants to deliver the projects on time, to specification and to budget.When strategic partners are used, they remain the principle contact so that you do not get passed between agencies.
STAGE 3
The web development team are predominantly based in house and clients benefit from the close working relationship of project managers, consultants and developers. Response times are much lower than with out-sourced personnel as problems can be corrected there and then, without the need for emails and telephone conversations. The software programming culture is enhanced and the interaction and synergy of developers means that lead times can be reduced and solutions found at a greater pace than the equivalent members working in isolation.
STAGE 4
Our service does not end when the development project is finished. When your site goes live you are provided with an account manager . They are your main point of contact and responsible for the daily running of your ongoing account. Recruited from a strong customer service background, they ensure that your ongoing Service Level requirements are met effectively abd efficiently.
MX Mecca
MX mecca provide Moto Cross holidays to racetracks in Southern California.
www.mxmecca.com
Tribes Travel
Dynamic .NET Holiday Content Management Website
Tribes Travel required a new website that enabled them to link individual items of holiday content together. A dynamic .NET Content Management Holiday system was created to provide this functionality.
www.tribes.co.uk
www.tribes.co.uk